Jun 14, 12:41 - Resolved

Dear Provider,

We are pleased to inform you that the service disruption affecting the transmission of electronic prescriptions has been resolved.

Electronic prescribing services have been restored, and prescription orders are now being transmitted successfully to pharmacies. We will continue to monitor the system closely to ensure ongoing stability.

If you continue to experience any issues with electronic prescription transmission, please contact our support team.

Sincerely,
Carevue Support Team

Jun 14, 05:49 - Investigating

Dear Provider,

We are currently experiencing a service disruption with our electronic prescribing vendor that is affecting the transmission of electronic prescriptions.

As a result, prescription orders may be delayed or may not successfully reach pharmacies. We are actively working with the vendor to monitor the situation and restore service as quickly as possible.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

We will provide updates as soon as additional information becomes available.